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Service Operations
Interactive operational checklists aligned to Superyachtly assessment standards. Use these daily to ensure consistent 5 star service delivery across every charter.
Complete 48 to 24 hours before guest arrival
Every checklist item maps directly to one of our 72 assessment criteria. Completing these consistently is the foundation of achieving an Outstanding or Exceptional rating.
The Pre-Charter and Daily Morning checklists should be completed fresh for every new charter. Service Delivery and Dining standards apply continuously throughout.
Share these checklists with your entire crew. When everyone understands the standard, consistency follows naturally. Pair with our Training Academy modules for deeper learning.
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