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Training Academy
The New Standard in Crew Excellence
Comprehensive service training designed specifically for superyacht crew. Not safety. Not regulation. Pure service excellence — the skills that transform a good charter into an unforgettable one.
12 Modules
Comprehensive curriculum covering every aspect of superyacht service delivery
Certification
Recognised credential that demonstrates commitment to service excellence
Self-Paced
Complete modules around your charter schedule with lifetime access to content
Beyond Safety Certification
PYA covers safety. STCW covers regulation. Superyachtly covers everything else — the service skills that guests actually notice and remember.
Curriculum
12 Service Excellence Modules
The First 30 Minutes: Embarkation Excellence
Master the embarkation sequence that separates a competent welcome from an exceptional one. Includes 10-question assessment.
01Silver Service Fundamentals
Formal table service, glassware handling, and plating presentation to five-star hotel standards.
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02Guest Preference Anticipation
Reading guest behaviour, building preference profiles, and delivering personalised service before being asked.
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03Wine & Beverage Excellence
Sommelier-level wine knowledge, cocktail preparation, and beverage pairing for fine dining at sea.
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04Table Setting & Floral Design
Creating stunning tablescapes, napkin artistry, and floral arrangements for every occasion.
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05Laundry & Textile Management
Fabric care, pressing techniques, stain removal, and wardrobe management for high-value garments.
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06Housekeeping to Hotel Standards
Cabin turndown, bathroom presentation, and maintaining immaculate spaces throughout charter.
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07Culinary Presentation & Galley Standards
Plating techniques, menu planning, dietary management, and galley hygiene at Michelin standards.
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08Deck Operations & Water Sports
Tender driving, water toy setup, beach club management, and guest safety protocols.
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09Guest Communication & Etiquette
Professional communication, cultural sensitivity, discretion protocols, and conflict resolution.
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10Event Planning & Theming
Designing and executing themed evenings, celebrations, and bespoke experiences aboard.
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11Crisis Management & Discretion
Handling difficult situations, maintaining confidentiality, and protecting guest privacy.
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12Leadership & Team Coordination
Managing service teams, shift planning, quality control, and maintaining standards under pressure.
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Subscriptions
Choose Your Path
Individual Crew
For crew members investing in their career
€49/month
or €399/year (save 32%)
- Access to all 12 modules
- Personal certification
- CV badge & verification
- Monthly new content
Per Yacht
For captains training their entire crew
€299/month
Up to 20 crew members
- All individual features
- Captain's dashboard & progress tracking
- Crew performance reports
- Priority rating assessment
- Guest Management App included
Management Company
For fleets of 5+ yachts
Custom
Tailored to fleet size
- All yacht features
- Fleet-wide analytics
- Custom training modules
- Dedicated account manager
- White-label option
Invest in Excellence
The best crew don't just meet expectations — they anticipate them. Start your training journey today.
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