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For Charter Guests
Superyachtly Guest Portal gives you direct access to your crew before, during, and after your charter. Submit preferences, view your itinerary, message your team, and book activities from your phone.
Inspired by the world's finest hotel guest services. Built specifically for superyacht charter.
Submit your dietary requirements, activity preferences, brand favourites, and schedule expectations before you board. Your crew receives everything they need to personalise your charter from the first moment.
Your full charter itinerary, updated in real time by your captain. See daily plans, anchorage details, restaurant reservations, and activity schedules at a glance.
Message your crew directly from your phone. Request anything from a cocktail to a change of plans. No need to find someone on deck. Average response time under 90 seconds.
Browse available water toys, excursions, spa treatments, and experiences. Book directly through the portal and your crew will have everything prepared when you are ready.
View upcoming menus, request changes, or tell your chef exactly what you are in the mood for. Every meal is tailored to your preferences and the day's plans.
Your crew captures the best moments throughout your charter. Access your photo and video gallery during and after your trip. Download high resolution files to keep forever.
How Superyachtly Guest Portal compares to the world's leading hotel guest services.
| Feature | Leading Hotels | Superyachtly Guest Portal |
|---|---|---|
| Pre-arrival preference submission | ✓ | ✓ |
| Real time messaging with staff | ✓ | ✓ |
| Digital itinerary management | ✓ | ✓ |
| Activity and experience booking | ✓ | ✓ |
| Dining and room service ordering | ✓ | ✓ |
| Photo gallery and memories | ✗ | ✓ |
| Water toy and equipment booking | ✗ | ✓ |
| Preferences travel across vessels | ✓ | ✓ |
| Weather and conditions updates | ✗ | ✓ |
| Post charter feedback and review | ✓ | ✓ |
Charter any yacht with a Superyachtly rating to receive Guest Portal access.
48 hours before embarkation, receive your personal portal link via email.
Tell your crew everything they need to know to personalise your charter.
Message, book, and explore throughout your trip. Everything at your fingertips.
The Guest Portal is included with every charter on a Superyachtly rated yacht. No download required. No additional cost.
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